All items must be unused with original tags attached, and only purchases made within the last 7 days are eligible for return or exchange. If you would like to initiate a return, simply reach out to our support team and we will be happy to help.

We are unable to accept returns after 7 days. These will be carefully marked before purchase.

We ship Monday through Saturday (excluding Sundays and national holidays), and orders typically take 2 to 7 business days to process and deliver, depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is free on all orders across India.

Contact our customer service within 48 hours of delivery. Products with a manufacturing defect need to be exchanged within 7 business days, with original tags attached. Pick-up and delivery are taken care of by Vacay Vue Lifestyles Private Limited.

Once your return is checked in at our warehouse, we will email you to confirm it has been received and your refund has been issued. It takes up to 3 business days to show up in your account. Refunds are always issued to the original method of payment.

Yes. All of our bags are made using premium faux leather, a cruelty-free alternative, and the interior lining is made using recycled materials.

Chat with us on WhatsApp or call us on +91 75882 87347, or email vacayvuelifestyles@gmail.com. You can also send us a message from our Help page.